The rules and the money, in plain words. Every charge is shown before you pay, and you sign a short agreement before arrival.
Booking and payment
When do I pay?
A 50% deposit is due when you book. It covers 50% of the nights, cleaning fee and taxes. The balance is due 60 days before arrival. If you book within 60 days of arrival, the full amount is due at booking. We accept credit cards and e-transfer.
If your stay is in the next calendar year, we take your card and details now and hold your dates. Nothing is charged until we trigger the 50% deposit in January, and we contact you before we do.
What is your cancellation policy?
Bookings made on this site follow the schedule below. Bookings made through Airbnb or Vrbo follow that platform's policy.
| Days before arrival | Refund of what you paid |
|---|---|
| 60 or more | Full refund, less a 3% processing fee |
| Fewer than 60 | No refund |
We do not refund for shortened stays or for weather, road or park closures.
What does the price include?
The nightly rate, plus a one-time cleaning fee ($150 for Unit A, $200 for Unit C or Units A and B, $300 for Units A and C, $450 for the whole house) and 9% tax (5% GST plus 4% tourism levy). Tax applies to the nightly rate, not the cleaning fee. The full total is shown before you pay.
Staying with us
Can we rent just part of the house?
Yes. You can book Unit A (10 guests), Unit C or Units A and B (16 guests), Units A and C (26 guests), or the whole house (32 guests).
What is provided?
Towels, linens, dishes, cups and cutlery, plus salt and pepper. Other groceries and consumables are yours to bring. Wi-Fi is provided as a convenience, and heating and cooling are controlled in each unit.
Where do we park?
Parking is free. Use the area on the east side of the house, at the front. Space for large RVs is very limited, so check with us beforehand.
What if something is not right when we arrive?
Tell us within 12 hours of arrival and we will fix it. Call or text (403) 915-7512 or (403) 915-5432.
House rules
- Report problems early. If anything isn't up to your expectations, tell us within 12 hours of arrival so we can fix it.
- No smoking, vaping or illegal drugs inside the house. Use the designated smoking area by the shed at the front of the house.
- Put all garbage in the shed at the front of the house.
- Heating and cooling controls are in each unit. Set them to your preference.
- No parties or loud music. Please be considerate of other guests and neighbours.
- Put used dishes in the dishwasher and run it.
- No pets or animals of any kind.
- Quiet time is 10 PM to 7 AM.
- Clean the barbecue well after each use, or you may get a four-legged visitor. Shut off the gas valve.
- Never leave a fire unattended. Put it out completely before you go inside.
- Leave the furniture and TVs arranged as you found them.
- Do not flush feminine hygiene products down the toilet.
- Please don't use the water when the power is off.
- Lock the doors when you leave. We are not responsible for personal belongings.
Check-out checklist
- Check-out is at 10 AM, unless we have agreed otherwise beforehand.
- We provide one towel per guest. Put used towels in the bathtub.
- Take the sheets and used pillow covers off the beds and put them in the closet.
- Bag all garbage and recyclables and put them in the shed at the front of the house.
- Wash all the dishes you used.
- Turn off all lights and TVs.
- Check the closets and drawers for your belongings.
- Heat: in warm weather, switch off the heating and cooling. In cold weather, never turn the heat off: leave it at 14°C (60°F).
- Close all the windows and lock the unit before you leave.
Groups
How many people can stay?
Up to 32 overnight guests, including children and infants. More than 32 needs our written approval first.
Can we hold a wedding or event here?
Our house rules do not allow parties or loud music. If your group is planning a wedding weekend or another special occasion, tell us what you have in mind and we will tell you what works.
Are there rules about fires?
Never leave a fire unattended, and put it out completely before you go inside.
Still have a question?
Call, text or send a message. A real person answers.